Support
How can we help?
Answers to common questions, how to report content, and how to reach a person when you need one.
Contact us
Email support@effmirrors.app. Tell us your phone model, OS version and app version, and what happened. Screenshots help.
Privacy questions: privacy@effmirrors.app. Copyright:send a DMCA notice.
Common questions
Do I need an account?
No. You can shoot with Auto, Pro and the Eff Originals presets without one. An account lets you save presets to the cloud, share to Discover and write reviews. Sign in with Apple, Google, a passkey or an email link.
How many presets can I sync?
You can save up to 5 presets you create to your account. They sync to every phone you sign in on, iPhone or Android.
How do I share a preset?
Open the preset and tap Share to send a link or show a QR code. The link opens the preset in Eff Mirrors on iPhone and Android.
Does Auto mode upload my photos?
No. Scene detection runs entirely on your phone, and your photos are saved to your own photo library. A photo only leaves your phone if you publish it as a sample in Discover.
Why can't I pick a sample photo from my library?
Samples in Discover must be shot in Eff Mirrors with the preset they show. The app verifies each one, so only photos you took with that preset can be used.
Why can't I review a preset?
Only people who got a preset and shot with it can review it. Take a photo or video with the preset first, then the review option appears.
Which phones are supported?
iPhones with iOS 26 or later and Android phones with Android 12 or later. RAW, Log and some video formats depend on what your phone's camera supports.
Report or block in the app
If something in Discover breaks our rules, report it from the app so we can see exactly what you saw.
- Open the preset, sample, review or profile.
- Tap the More (•••) button, then Report.
- Choose a reason: spam, inappropriate, copyright, impersonation, harassment, not shot with the app, or other. Add details if they help.
- Send the report. Our team reviews it and may remove the content or restrict the account.
To block someone, open their profile, tap More (•••) and choose Block.
If you own the copyright in something posted to Discover, you can also send a formal notice with ourcopyright form.
More help
Privacy
What we collect, why, and for how long.
Delete your account
In the app or on the web, with a 7-day grace period.